Who are we?

The company responsible for your data under this Privacy Policy (the “controller”) is :

SATOD SRL, rue de la Cambre 141, 1150 Brussels, Belgium.

Our website address is: https://proresto.fr.

The ProResto application, which can be downloaded from the Apple Store or Google Store, allows two people who are geographically close to each other to meet in a restaurant.

What does this privacy policy apply to?

This Privacy Policy applies to websites, applications, events and other services operated by SATOD.

The personal data we collect

In order to operate ProResto needs certain data from you, such as your basic profile data. We also collect data generated during the use of our services as well as data from third parties.

Information you send us:

When you use our services you choose to provide us with certain information. This includes:

When you create an account, you provide us with at least your login details and some basic information necessary for the service to function, such as your first name, last name and date of birth.
When you fill out your profile, you may share with us additional information such as your current or past occupation, current or past employer, interests and other information about yourself, as well as content such as photos. To add certain content such as images or photos you may also allow us to access your camera or photo album. By choosing to provide this information, you consent to its processing.
When you subscribe to a paid service via a platform such as iOS and Android, you provide our payment service provider with information such as your debit or credit card number or other financial information.
When you participate in surveys or focus groups, you provide us with your opinions about our products and services, answers to our questions and testimonials.
When you choose to participate in our promotions, events or contests, we collect the information you use to register or participate.
When you arrange an appointment by indicating your availability, i.e. the day, time slot and minimum and maximum duration for the appointment, you consent to their processing. Also for the purpose of arranging an appointment, when you enter the address and the maximum distance you are prepared to travel to eat at the restaurant, you consent to the processing of this information. The same applies when you enter the budget(s) of the restaurant and the subject you would like to discuss during the meal.
The data and information exchanged via the messaging system that appears when the guest has been selected is confidential. However, if a dispute or complaint arises during or after the appointment, the information exchanged on the message board may be read to help resolve the dispute or better understand the complaint.

Information we receive about you from third parties:

In addition to the information you provide directly, we receive information about you when third parties use our services.

Indeed, after a meal where you have eaten in a restaurant with a guest, this guest (as well as yourself) has the possibility to qualify the quality of the meeting in the “leave a review” section.

The possibility of leaving a review consists of selecting a phrase that best describes the meeting from a pre-established list.

Examples of positive periphrases from the list:

Very open-minded

Very pleasant

To meet

Examples of negative periphrases from the list:

Very late to the meeting

Tried to sell me something

ProResto is not a “dating” website

Information collected when you use our services

When you use our services, we collect information about the features you use, how you use them and the devices through which you access our services.  More information is available below:

  • Information on use

Nous recueillons des informations sur votre activité sur nos services, par exemple comment vous les utilisez (p. ex., la date et l’heure auxquelles vous vous connectez, les fonctionnalités que vous avez utilisées, vos recherches, vos clics et les pages qui vous ont été présentées, l’adresse de page Web de référence, les éventuelles publicités sur lesquelles vous cliquez) et comment vous interagissez avec les autres utilisateurs (p. ex., les utilisateurs auxquels vous vous connectez et avec lesquels vous interagissez, l’heure et la date de vos échanges, le nombre de messages que vous envoyez et recevez).

  • Information about your device

We collect information from and about the device(s) you use to access our services, including

  • hardware and software information such as IP address, device ID and type, device and application-specific settings and features, application crashes, advertising IDs (such as Google’s AAID and Apple’s IDFA, both of which are randomly generated numbers that you can reset by going to your device settings), browser type, version and language, operating system, time zones, cookie identifiers, or other technologies that can uniquely identify your device or browser (e.g., cookies, web beacons, or other technologies). e.g, IMEI/UDID and MAC address);
    information about your wireless connection and mobile network, such as your service provider and signal strength;
  • information about your device’s sensors such as accelerometers, gyroscopes and compasses.
    Other information with your consent

If you give us permission, we may also collect your precise geolocation (latitude and longitude) through various means, depending on the service and the device you are using, including GPS, Bluetooth or Wi-Fi connections.  Collection of your geolocation may occur in the background (even when you are not using the Services) if you allow us to do so. If you allow us to do so, we may also collect your precise geolocation (latitude and longitude) through various means, depending on the Service and the device you are using, including GPS, Bluetooth or Wi-Fi connections.  The collection of your geolocation you have granted us express permission to collect this information.  If you do not give us permission to collect your geolocation, we will not do so.

Comments

When you leave a comment on our site, the data entered in the comment form, as well as your IP address and browser user agent, is collected to help us detect unwanted comments.

Medias

If you upload images to the site, we advise you to avoid uploading images that contain EXIF data of GPS coordinates. People visiting your site may download and extract location data from these images.

Cookies

Si vous laissez un commentaire sur notre site, il vous sera demandé d’enregistrer votre nom, votre adresse électronique et votre site dans des cookies. C’est uniquement pour votre commodité, afin que vous n’ayez pas à saisir ces informations si vous laissez un autre commentaire plus tard.

Si vous allez sur la page de connexion, un cookie temporaire sera placé pour déterminer si votre navigateur accepte les cookies. Il ne contient aucune donnée personnelle et sera supprimé automatiquement lorsque vous fermerez votre navigateur.

Lorsque vous vous connectez, nous définissons un certain nombre de cookies pour stocker vos informations de connexion et vos préférences d’écran. La durée de vie d’un cookie de connexion est de deux jours, celle d’un cookie d’option d’écran est d’un an. Si vous cochez la case “Se souvenir de moi”, votre cookie de connexion sera conservé pendant une quinzaine de jours. Si vous vous déconnectez de votre compte, le cookie de connexion sera supprimé.

En modifiant ou en publiant un message, un cookie supplémentaire sera stocké dans votre navigateur. Ce cookie ne contient aucune donnée personnelle. Il indique simplement l’ID de la publication que vous venez de modifier. Il expire après un jour.

Embedded content from other sites

Articles on this site may include embedded content (e.g. videos, images, articles…). Embedded content from other sites behaves in the same way as if the visitor were on that other site.

How long your data is stored

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to automatically recognise and approve subsequent comments rather than leaving them in the moderation queue.

For accounts that register on our site (if any), we also store the personal data specified in their profile. All accounts can view, edit or delete their personal information at any time (with the exception of their user ID). Site managers can also view and edit this information.

The rights you have over your data

If you have an account or have left comments on the site, you can request to receive a file containing all the personal data we hold about you, including that which you have provided to us. You may also request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes.

How we use this data

The main reason we use your data is to provide and improve our services.

To improve your account and provide you with our services:

  • Create and manage your account
  • Provide customer support and respond to requests
  • Carry out your transactions
    Communicate with you about our services

To help you connect to other users:

Displaying user profiles to each other

To ensure a consistent experience on all your devices:

Linking the different devices you use so that you can enjoy a consistent experience of our services on all of them. We do this by linking device and browser data, for example, when you log into your account on different devices or by using partial or full IP address, browser version and similar data on your devices to help identify and link them together.

To prevent, detect and combat fraud or other illegal or unauthorised activity

  • Dealing with ongoing or suspected bad behaviour on and off the platform
  • Perform data analysis to better understand and design countermeasures against such activities
  • Retain data associated with fraudulent activity to guard against recurrence

To ensure legal compliance

  • Comply with legal requirements
  • Assist the authorities
  • Enforce or exercise our rights

How we share this data

Since our goal is to help you develop relationships with other users, the primary sharing of data is, of course, with other users. We also share some user data with service providers and partners who assist us in operating our services and, in some cases, public authorities.

With other users

You share information with other users when you voluntarily disclose information on the service (including your public profile). So please be careful with your information and make sure that the content you share consists of material that can be viewed publicly without causing you problems because neither you nor we can control what others do with your information once you share it.

  • With our service providers and partners

We use third parties to help us operate and improve our services.  These third parties assist us with a variety of tasks, including data hosting and maintenance, data analysis, customer support, marketing, advertising, payment processing and security operations.

We conduct a rigorous screening process before engaging any service provider or working with any partner.  All of our service providers and partners are subject to strict confidentiality obligations.